How Our Autonomous Experience Works

 

     My Professional GC delivers property services through a structured, app-based autonomous workflow designed to replace manual coordination with transparency, speed, and accountability.

     At the center of the experience is the ProMap Autonomous Dispatch System, a proprietary technology powered by ProMap Technologies and accessible through a mobile app on your mobile phone or tablet. This system governs every step of the service lifecycle—from request to completion—using intelligent workflows rather than guesswork.

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Put the ProMap Autonomous Dispatch System to work:

 

1. Membership & Platform Access

Customers begin by enrolling in a Basic or Premier Membership, unlocking access to the My Professional GC app. This ensures verified users, structured engagement, and a consistent service standard across all projects.

 

2. Service Request & ProScan Assessment

Through the app, customers initiate a service request and complete ProScan, our structured assessment process that defines scope, urgency, and service requirements upfront. This eliminates ambiguity before work begins.

 

3. Transparent Scope & Service Tier Classification

Each request is automatically classified into the appropriate service tier:

• Handy Pro for on-demand or small-scope services

• Premier Pro for planned, complex, or large-scale projects

This ensures the right level of expertise is assigned from the start.

 

4. Materials Transparency via ProCore Solutions

When materials are required, customers can source them directly through ProCore Solutions, our in-house materials and supply division. Materials can be purchased in-app and delivered directly to the property—removing hidden markups, contractor deposits, and pricing uncertainty.

 

5. Secure Payment & Job Activation

Once the scope and service tier are confirmed, the customer completes payment securely through the platform. Only then is the job activated for dispatch—ensuring clarity, commitment, and alignment for all parties.

 

6. Autonomous Scheduling & Dispatch

The ProMap Autonomous Dispatch System routes the job in real time based on:

• Service tier

• Qualifications

• Availability

• Location

Qualified professionals can accept assignments instantly through the app, with scheduling and routing handled automatically.

 

7. Real-Time Execution

Service professionals navigate, perform, and complete work using the same mobile app, ensuring consistency, accountability, and alignment with the original scope.

 

8. Completion, Verification & Transparency

Upon completion, work is verified through the platform. Customers maintain visibility into what was completed and how the job progressed—reducing disputes and improving trust.

 

9. Pro Dollars & Referral Rewards

Customers can enroll in Pro Dollars, earning platform credits for future projects. Through the Refer the Job program, customers may also earn Pro Dollars by referring new projects into the system.

 

10. Scalable, App-Based Experience

Every step of the My Professional GC experience is governed by technology—not manual dispatch—allowing the platform to scale responsibly across residential, commercial, and multi-market environments.

 

A Smarter Way to Deliver Property Services

 

My Professional GC is not a traditional contractor or marketplace. It is a technology-driven, app-based operating platform designed to modernize property services through autonomy, transparency, and structured execution.