Meet the Founder
Founder & Visionary Leader
Mark Lancaster
My Professional GC and the My Pro GC App was founded by Mark Lancaster, an industry veteran, innovator, and inventor with over 25 years of experience in the home services, construction, and commercial property services industries.
Mark is the inventor of the patented ProMap Autonomous Dispatch System a proprietary technology developed and owned by ProMap Technologies, a first of its kind technology designed for the property services industry. ProMap represents a fundamental shift in how service requests are analyzed, matched, scheduled, and executed replacing fragmented, manual coordination with an intelligent, autonomous experience.
Inventor of a Category Defining System
The ProMap Autonomous Dispatch System App delivery was created from decades of firsthand industry experience. Mark identified inefficiencies that technology had failed to solve misaligned job assignments, poor scheduling, inconsistent quality, and lack of accountability and designed a proprietary system to address them at scale.
The ProMap Autonomous Dispatch System is not adapted from other industries. It is the first of its kind, and invented by Mr Mark Lancaster, the purpose was built for setting a new operational standard across residential, commercial, and institutional environments.
A Leader Committed to the Trades
Beyond technology, Mark is deeply committed to strengthening the skilled trades and building sustainable career pathways.
He is the founder of the "Pro Pathways Workforce Development" Initiative, a program created to:
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Teach and elevate the skilled trades
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Recruit, train, and support highly skilled professionals
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Create long-term career opportunities within the home services and commercial building services industries
This initiative reflects Mark’s belief that the future of the industry depends on well-trained professionals, structured opportunity, and respect for craftsmanship.
Giving Back Through Opportunity
Pro Pathways Workforce Development also serves as a vehicle for giving back particularly to veterans and individuals seeking meaningful, stable careers after service.
The initiative provides veterans and career seekers with:
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Access to professional training and skill development
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Entry into high demand trades
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Opportunities to build sustainable careers within a modern, technology driven platform
This mission is rooted in respect for service, discipline, and the value of transferable skills.
Vision Built on Experience, Innovation, and Impact
Mark Lancaster’s leadership is defined by the intersection of:
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Real-world industry experience
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Proprietary, patent-backed innovation
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Workforce development and social impact
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Operational accountability and professionalism
Every system, service tier, and standard within My Professional GC "My Pro GC" App reflects that vision.
The Full Story
About
My Professional GC and the "My Pro GC" App was created to solve a fundamental problem in the property services industry: finding reliable, qualified professionals quickly—without confusion, delays, or guesswork.
For years, property owners, homeowners, investors, and facility managers have faced the same challenges:
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Difficulty finding trustworthy contractors
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Unclear pricing and inconsistent estimates
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Delays in scheduling and project completion
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Poor communication and lack of accountability
My Professional GC was built to change that experience entirely.
A Smarter Way to Get Work Done
My Professional GC and the "My Pro GC" App is a technology-enabled property services company that connects customers with vetted professionals through a streamlined, on-demand platform.
We combine:
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Smart job intake and AI-powered quoting
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Real-time scheduling and dispatch
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A tiered professional network
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Centralized project oversight and quality control
The result is a faster, clearer, and more dependable way to handle property repairs, maintenance, and improvement projects—whether the job is small and urgent or large and complex.
Two Service Levels. One Standard of Excellence.
To ensure every project receives the right expertise, My Professional GC operates with a two-tier professional network:
Handy Pros
Independent professionals dispatched for quick-turn, emergency, and small-scope jobs, such as:
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Minor repairs
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Same-day service needs
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Routine maintenance tasks
Premier Pros
Experienced, licensed professionals assigned to larger, planned, or specialized projects, including:
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Renovations and remodels
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Commercial and multi-unit work
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High-value residential projects
Every professional is vetted, performance-tracked, and held to strict quality standards.
Powered by Technology. Backed by People.
At the core of My Professional GC is a proprietary technology ecosystem that enhances—not replaces—human expertise.
Our platform enables:
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Accurate, upfront estimates
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Faster scheduling and dispatch
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Transparent communication
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Project visibility from start to finish
Behind the technology is a team committed to professionalism, accountability, and customer satisfaction.
More Than a Service Company
My Professional GC and the "My Pro GC" App is built as a full-scale property services platform, supporting:
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Residential and commercial clients
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Property managers and real estate investors
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Facility maintenance programs
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Workforce development and contractor growth
Through our "Pro Pathways Workforce Development" initiative, we also help professionals build sustainable careers by providing access to steady work, training resources, and scalable opportunities.
Our Mission
To simplify property services by delivering reliable professionals, transparent pricing, and technology-driven efficiency—every time.
Our Vision
To become the most trusted, tech-enabled property services platform in the country—setting a new standard for how property maintenance work, is requested, delivered, and managed.
